Access the Settings screen on your mobile device and then select Wi-Fi, Wireless, or Connections.

Please make sure to select the most applicable Some of the selections used in this procedure may vary slightly depending on your mobile device operating system. If the other LEDs do not light up correctly, please call ARRIS Technical Support at 1-87. If the Power LED does not light up, please first check the SBG10 power connection before contacting ARRIS. Note: During startup, the first three LEDs will FLASH and then light up SOLID in sequence. Both Wireless LEDs will light up only when Wi-Fi devices are connected on your Wi-Fi home network (see Front Panel LEDs & LED Status for more information). Afterward, check that all three LEDs are lit SOLID green.

Check the front panel LEDs on your SBG10.ĭuring startup, the Power, Send/Receive, and Online LEDs will FLASH.Connect the power cord to the Power port on the rear of your SBG10 and then plug it into an electrical wall outlet that is not controlled by a wall switch.Connect the Ethernet cable to the Ethernet port on your Ethernet-enabled device and to an Ethernet port on the rear of your SBG10.Connect the coaxial cable from the cable wall outlet or RF splitter (not included) to the Cable connector on the rear of your SBG10.If there is an issue with the activation, please call Comcast: 1-800-Xfinity (1-80). To save time, make sure you have the Wi-Fi cable modem model name (SBG10), HFC MAC ID, and Serial Number (S/N) listed on the SBG10 label located on the bottom of your SBG10 or attached to this document in the Wi-Fi Cable Modem Label section.īEFORE RETURNING THIS PRODUCT TO THE STORE for any reason, please call ARRIS Technical Support for assistance: 1-87.įor Comcast subscribers, please visit /activate before calling Comcast or ARRIS.

IMPORTANT! You may need to contact your service provider for assistance to activate your SBG10 after installation.

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